Shipping policy

SHIPPING POLICY

Pretty Little Lily orders are carefully prepared and packaged with love.

Orders are typically processed within 1–3 business days. Please allow additional processing time for personalized or custom-made items.

Once your order has shipped, you will receive shipping confirmation and tracking information when available.

Estimated delivery times shown at checkout begin after your order has been processed and are provided by the shipping carrier. Pretty Little Lily is not responsible for carrier delays, weather delays, or other circumstances outside our control.

Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to change or redirect the delivery address.

If your package arrives damaged or you receive an incorrect item, please contact Pretty Little Lily as soon as possible so we can make it right.

At this time, shipping availability and rates are displayed at checkout based on your order and delivery location.